Policies and information

Reservation requirements

• • Tours must be requested at least 24 hours in advance
• • Online requests are confirmed by us within 24 hours (not instant bookings)
• • Maximum 6 guests per tour, strictly enforced for safety and comfort
• • All prices quoted in Canadian dollars

Cancellation policy

• • Less than 24 hours before departure or no-show: No refund
• • Weather- or safety-related cancellations by us receive a full refund or reschedule

Modification policy

• • Date changes subject to availability
• • Guest-count changes must be confirmed in advance
• • Bookings can be modified up to 24 hours before departure

Booking and cancellation

• • Tours must be requested at least 24 hours in advance
• • Payment due upon arrival at the harbour (no online payment)
• • Free cancellation up to 24 hours before departure
• • Tours cancelled due to weather receive full refund or reschedule
• • Maximum 6 passengers per tour

Safety requirements

• • Floater suits provided and must be worn at all times
• • Safety briefing required before departure
• • Children under 12 must be accompanied by an adult
• • Pregnant guests and those with mobility issues should consult before booking
• • No alcohol permitted on tours
• • Captain reserves the right to cancel for safety reasons

What's included

• • Professional guide/captain
• • All safety equipment & floater suits
• • Complimentary snacks & water
• • Local expertise and wildlife spotting

We do not charge booking fees or fuel surcharges. Any park and conservation access fees are listed with the tour price, and your final quote is confirmed before you book.

When and how to pay

• • Payment is due upon arrival at the harbour. No payment is taken online.
• • Credit cards: Visa, Mastercard, American Express
• • Debit cards: Canadian Interac
• • Cash: Accepted

Tour pricing

Emergency contacts

On-the-water safety

• • Mandatory safety briefing before every departure
• • Floater suits provided for all guests and worn at all times
• • First aid kit and emergency equipment carried on board
• • Vessel and equipment meet Transport Canada requirements
• • Tours run only when marine conditions are safe

Legal compliance

• • Licensed boat tour operator based in Ucluelet, BC
• • Valid District of Ucluelet Business License
• • Fully insured for commercial marine tour operations
• • Vessel and safety equipment meet Transport Canada requirements

Environmental responsibility

• • Respectful, responsible wildlife-viewing practices
• • We follow marine mammal viewing distance guidelines
• • Support for park and conservation access programs
• • Reef-safe sunscreen available for guests
• • Pack-in, pack-out: we leave no trace on the water